HeatWork and privacy policy

HeatWork and privacy policy

HeatWork is serious about protecting your personal data. This policy describes how we collect data. We are continuously working to give you the best experience when you visit heatwork.com. In order to be able to do that, we collect information about user patterns and personal data. This page will tell you everything you need to know about how we process this data and how you, as a consumer, can access, correct or erase your personal data.

This privacy policy describes the types of data HeatWork collects about our customers. How and why we collect and use this data, how we protect our customer’s rights, and the provisions of relevant privacy law. HeatWork AS is the data controller for any and all data provided to us by the data subject.
The collection, storage, compilation, disclosure and any other processing of personal data are subject to the provision s of the Personal Data Act. Among other things, this act establishes stringent conditions for confidentiality and security in the processing of personal data. HeatWork AS is in compliance with this act and requires that any partners we use for marketing, etc. must also be compliant. The Norwegian Data Protection Authority is the supervisory authority for data protection in Norway. The term personal data includes any and all data and assessments that can be linked to a natural person, e.g. name, home address or e-mail address.

How do we collect data?
HeatWork collects contact information in direct interaction with customers, and sometimes at trade fairs, conferences and seminars. And in connection with registrations for newsletters and purchase orders.

Which types of personal data do we collect?

HeatWork does not collect sensitive personal data, such as national identity numbers or credit or debit card data.

Examples of the types of data we collect include:

  • First and last name
  • Business address
  • Telephone number
  • E-mail address
  • Your consent to use the data for marketing purposes via e-mail and/or mobile devices
  • Communication and purchase history from, among other things, purchase orders, quotes and direct communication with our sales representatives
  • Data on your use of our website, in the form of which pages you visit, browser settings and your IP address

The purpose of collecting this data includes:

  • Improving our services
  • Providing access to our products and services
  • Sending out relevant information
  • Contacting customers to offer our products and services

HeatWork’s website, like most other websites, uses so-called cookies to improve the user experience. A cookie is a text file that is stored on your device when you visit or interact with a web page. HeatWork uses cookies to improve the user experience on our website. As well as to generate statistics, which we use to make our website even better. By visiting HeatWork’s website, you consent to us installing cookies in your browser.

How can I get the data erased?
Data is erased on request. Please contact us at: post@heatwork.com

Disclosure of data to third parties?
Your personal data is not shared with external third parties, but HeatWork may use a subprovider to provide all or some of the services on our website. These subproviders may process personal data on HeatWork’s behalf.

Your rights

As a user of our website, you have the right to demand access to the personal data we process about you and how this data is being processed. You also have the right to demand that we correct, erase and limit the processing your personal data pursuant to the provisions of the Personal Data Act. In cases where our processing of personal data is based on your consent, you may at any time withdraw your consent. If you believe HeatWork AS has violated your rights pursuant to the Personal Data Act, you have the right to file a complaint with the supervisory authority.